Terms of Service
Updated on 2024-11-07
1. Acceptance of Terms
By accessing and using balloonops.com ("the Site") and our balloon operations management system ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Service.
2. Service Description
BalloonOps provides a content management system for hot air balloon operations. Our Service includes:
- Flight operations management
- Booking and scheduling systems
- Safety compliance tools
- Customer management
- Documentation storage
- Weather monitoring integration
3. User Accounts
To use our Service, you must:
- Be at least 18 years old
- Register for an account with valid information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. User Obligations
You agree to:
- Provide accurate and complete information
- Comply with all applicable aviation laws and regulations
- Maintain appropriate safety standards
- Use the Service only for legitimate balloon operations
- Not attempt to circumvent any security features
5. Payment Terms
Payment terms for our Service include:
- Subscription fees are billed in advance
- All fees are non-refundable unless otherwise stated
- We reserve the right to change pricing with 30 days notice
- Failed payments may result in service suspension
6. Intellectual Property
All content and software associated with our Service is protected by intellectual property rights. Users retain ownership of their data but grant us license to use it for service provision.
7. Limitation of Liability
BalloonOps shall not be liable for:
- Any indirect, incidental, or consequential damages
- Service interruptions or data loss
- Actions taken by users based on the information provided
- Weather-related incidents or cancellations
- Third-party services integrated with our platform
8. Disclaimer
The Service is provided "as is" without warranties of any kind. While we strive for accuracy, we cannot guarantee the reliability of weather data, flight calculations, or other integrated services.
9. Termination
We may terminate or suspend your access to the Service:
- For violation of these Terms
- For non-payment of fees
- If required by law or regulation
- Upon reasonable notice for any other reason
10. Dispute Resolution
Any disputes arising from these Terms will be resolved through:
- Initial informal negotiation
- Mediation if negotiation fails
- Binding arbitration as a last resort
11. Changes to Terms
We reserve the right to modify these Terms at any time. Users will be notified of significant changes, and continued use of the Service constitutes acceptance of modified Terms.
12. Contact Information
For questions about these Terms, please contact us at:
Balloon Ops
Email: [email protected]
Website: https://balloonops.com
13. Effective Date
These Terms of Service became effective on: 2024-11-07